What is Gupshup and what does it do?
Gupshup is Automate and personalize customer conversations across every channel with AI agents.. Gupshup is a global leader in conversational AI, empowering businesses to automate, personalize, and scale customer engagement across messaging, voice, and multimodal channels using AI agents and bots. Available on Web App, Mobile App, API, Gupshup is designed to enhance productivity and deliver professional-grade conversational ai capabilities.
How much does Gupshup cost?
Gupshup offers Pay-per-Use, Enterprise pricing options. Gupshup charges $0.001 per message (pay-per-use) plus WhatsApp fees (currently per conversation, switching to per-message pricing for WhatsApp in July 2025). No fixed setup or monthly fee. Enterprise ... Pricing is designed to scale with your needs, from individual users to enterprise teams. For the most current pricing details and plan comparisons, visit the official Gupshup pricing page or contact their sales team for custom enterprise quotes.
Is Gupshup secure and compliant with data privacy regulations?
Gupshup takes data privacy seriously and implements industry-standard security measures. Data is hosted in Global, providing transparency about where your information resides. For comprehensive details about data handling, encryption, and privacy practices, review their official privacy policy. Security and compliance are continuously updated to meet evolving industry standards.
What platforms does Gupshup support?
Gupshup is available on Web App, Mobile App, API. The web application provides full functionality directly in your browser without requiring downloads. Mobile apps enable you to work on-the-go with synchronized data across devices. API access allows developers to integrate Gupshup capabilities directly into their own applications and workflows. This multi-platform approach ensures you can use Gupshup wherever and however you work best.
What file formats does Gupshup support?
Gupshup accepts Text input via messaging apps, websites, or APIs. as input formats, making it compatible with your existing files and workflows. Output is delivered in Automated responses, notifications, and interactive conversations through chatbots and messaging interfaces., ensuring compatibility with downstream tools and platforms. This format flexibility allows seamless integration into diverse tech stacks and creative pipelines. Whether you're importing data, exporting results, or chaining multiple tools together, Gupshup handles format conversions efficiently without manual intervention.
Who develops and maintains Gupshup?
Gupshup is developed and maintained by Gupshup, based in India. Most recently updated in August 2025, the platform remains actively maintained with regular feature releases and bug fixes. This ongoing commitment ensures Gupshup stays competitive and aligned with industry best practices.
How do I get access to Gupshup?
Gupshup is freely available to everyone without registration requirements. You can start using the platform immediately without going through lengthy approval processes.
How is usage measured and billed in Gupshup?
Gupshup uses API Calls, Pay-as-You-Go as billing metrics. API-based billing tracks the number of requests made to the service, providing predictable costs for developers. This usage model ensures you only pay for what you actually use, avoiding unnecessary overhead costs for features you don't need.
What deployment options does Gupshup offer?
Gupshup supports Cloud deployment configurations. Cloud-hosted options provide instant scalability without infrastructure management overhead. Choose the deployment model that best aligns with your technical requirements, security constraints, and operational preferences.
Who is Gupshup best suited for?
Gupshup is primarily designed for Business Executives, Entrepreneurs, Customer Service and Marketing Professionals. Professionals in conversational ai find it invaluable for streamlining their daily tasks. Whether you need automation, creative assistance, data analysis, or communication support, Gupshup provides valuable capabilities for multiple use cases and skill levels.
Does Gupshup offer APIs or SDKs?
Yes, Gupshup provides SDK support for Python, JavaScript/TypeScript, JVM (Java/Kotlin/Scala), .NET (C#), Go, Swift/Objective-C, Ruby/PHP/Perl, Other. This enables developers to integrate the tool's capabilities into custom applications.
Does Gupshup receive regular updates?
Gupshup is actively maintained with regular updates to improve features, security, and performance. Gupshup continuously develops the platform based on user feedback and industry advancements. Updates typically include new AI capabilities, interface improvements, bug fixes, and security patches. Comprehensive API documentation is kept current with each release, making it easy for developers to leverage new features. Staying up-to-date ensures you benefit from the latest AI advancements and best practices in conversational ai.
What do users say about Gupshup?
Gupshup has received 1 user review with an average rating of 4.0 out of 5 stars. This solid rating indicates the tool meets or exceeds most users' expectations across various use cases. Additionally, Gupshup has received 8 upvotes from the community, indicating strong interest and recommendation. Reading detailed reviews helps you understand real-world performance, common use cases, and potential limitations before committing to the platform.
Is the information about Gupshup up-to-date and verified?
Yes, Gupshup's listing was last verified by our team by our editorial team. We regularly review and update tool information to maintain accuracy. Our verification process checks pricing accuracy, feature availability, platform support, and official links. If you notice outdated information, you can submit corrections through our community contribution system to help keep the directory current and reliable for all users.
How does Gupshup compare to other Conversational AI tools?
Gupshup distinguishes itself in the Conversational AI category through its comprehensive feature set and professional-grade capabilities. When evaluating options, consider your specific requirements around pricing, features, integrations, and compliance to determine the best fit for your use case.
How difficult is it to learn Gupshup?
The learning curve for Gupshup varies depending on your experience level and use case complexity. Comprehensive API documentation supports developers who need to integrate the tool programmatically. Most users report becoming productive within a few days depending on their background. Gupshup balances powerful capabilities with intuitive interfaces to minimize the time from signup to value delivery.
How often is Gupshup updated with new features?
Gupshup was most recently updated in August 2025, indicating regular maintenance and improvements. Gupshup maintains a development roadmap informed by user feedback and market trends. Regular updates typically include performance optimizations, bug fixes, security patches, and new capabilities that expand the tool's functionality. Users can expect continued improvements as the product matures.
What support resources are available for Gupshup?
Gupshup provides multiple support channels to help users succeed. Comprehensive API documentation covers technical integration details, code examples, and troubleshooting guides. Privacy policy documentation explains data handling practices and compliance measures. Gupshup typically offers additional support through email, chat, or ticketing systems depending on your plan. The combination of self-service resources and direct support channels ensures you can resolve issues quickly and maximize your investment in the platform.
Is Gupshup a reliable long-term choice?
When evaluating Gupshup for long-term use, consider several indicators: Development by Gupshup provides organizational backing and accountability. Growing community interest indicates positive momentum. High user satisfaction ratings suggest the platform delivers on its promises. Recent updates demonstrate active maintenance and feature development. Consider your specific requirements, budget constraints, and risk tolerance when making long-term platform commitments.
