What is Salesforce and what does it do?
Salesforce is The #1 AI CRM—powering agentic enterprises with autonomous intelligence. Salesforce is a leading cloud-based software company that provides Customer Relationship Management (CRM) applications and agentic AI platforms for sales, customer service, marketing automation, analytics, e-commerce, and application development. It empowers organizations to digitally transform customer relationships with advanced AI, automation, and integrated data tools. As of 2025, Salesforce has expanded its portfolio to include IT Service Management (ITSM) solutions and offers Agentforce 360, an integrated agentic AI platform connecting Salesforce products with Data Cloud and Slack for autonomous agent deployment across enterprise functions. Available on Web App, Mobile App, API, Salesforce is designed to enhance productivity and deliver professional-grade conversational ai capabilities.
How much does Salesforce cost?
Salesforce offers Subscription pricing options. Basic $17.91/month (annual) or $23.56/month (monthly), Core $25.41/month (annual) or $33.88/month (monthly), Plus $45.14/month (annual) or $53.81/month (monthly), Advanced $77.35/month (annual) or $88... Current estimates suggest pricing from $17.91 – $88.99 / month. Pricing is designed to scale with your needs, from individual users to enterprise teams. For the most current pricing details and plan comparisons, visit the official Salesforce pricing page or contact their sales team for custom enterprise quotes.
Is Salesforce secure and compliant with data privacy regulations?
Salesforce takes data privacy seriously and implements industry-standard security measures. Data is hosted in Global, providing transparency about where your information resides. For comprehensive details about data handling, encryption, and privacy practices, review their official privacy policy. Security and compliance are continuously updated to meet evolving industry standards.
What platforms does Salesforce support?
Salesforce is available on Web App, Mobile App, API. The web application provides full functionality directly in your browser without requiring downloads. Mobile apps enable you to work on-the-go with synchronized data across devices. API access allows developers to integrate Salesforce capabilities directly into their own applications and workflows. This multi-platform approach ensures you can use Salesforce wherever and however you work best.
What file formats does Salesforce support?
Salesforce accepts Text, CSV, Excel as input formats, making it compatible with your existing files and workflows. Output is delivered in Reports, Charts, CRM Integration, ensuring compatibility with downstream tools and platforms. This format flexibility allows seamless integration into diverse tech stacks and creative pipelines. Whether you're importing data, exporting results, or chaining multiple tools together, Salesforce handles format conversions efficiently without manual intervention.
Who develops and maintains Salesforce?
Salesforce is developed and maintained by Salesforce CN, based in United States. Most recently updated in November 2025, the platform remains actively maintained with regular feature releases and bug fixes. This ongoing commitment ensures Salesforce stays competitive and aligned with industry best practices.
How do I get access to Salesforce?
Salesforce is freely available to everyone without registration requirements. You can start using the platform immediately without going through lengthy approval processes.
How is usage measured and billed in Salesforce?
Salesforce uses API Calls, Pay-as-You-Go as billing metrics. API-based billing tracks the number of requests made to the service, providing predictable costs for developers. This usage model ensures you only pay for what you actually use, avoiding unnecessary overhead costs for features you don't need.
What deployment options does Salesforce offer?
Salesforce supports Cloud deployment configurations. Cloud-hosted options provide instant scalability without infrastructure management overhead. Choose the deployment model that best aligns with your technical requirements, security constraints, and operational preferences.
Who is Salesforce best suited for?
Salesforce is primarily designed for Marketing Professionals, Business Executives, Entrepreneurs and Customer Service. Professionals in conversational ai find it invaluable for streamlining their daily tasks. Whether you need automation, creative assistance, data analysis, or communication support, Salesforce provides valuable capabilities for multiple use cases and skill levels.
Are there video tutorials available for Salesforce?
Yes! Salesforce offers video tutorials including "What is Salesforce? | Salesforce in 7 Minutes | Introduction to Salesforce | Simplilearn" to help you get started quickly and master key features. Video content provides step-by-step walkthroughs that complement written documentation, making it easier to visualize workflows and understand best practices. These tutorials cover everything from basic setup to advanced techniques, ensuring users of all skill levels can leverage the platform effectively. Visual learning materials are particularly helpful for onboarding new team members or exploring complex features that benefit from demonstration.
Does Salesforce offer APIs or SDKs?
Yes, Salesforce provides SDK support for Python, JavaScript/TypeScript, JVM (Java/Kotlin/Scala), .NET (C#). This enables developers to integrate the tool's capabilities into custom applications.
Does Salesforce receive regular updates?
Salesforce is actively maintained with regular updates to improve features, security, and performance. Salesforce CN continuously develops the platform based on user feedback and industry advancements. Updates typically include new AI capabilities, interface improvements, bug fixes, and security patches. Comprehensive API documentation is kept current with each release, making it easy for developers to leverage new features. Staying up-to-date ensures you benefit from the latest AI advancements and best practices in conversational ai.
What do users say about Salesforce?
Salesforce has received 3 user reviews with an average rating of 4.0 out of 5 stars. This solid rating indicates the tool meets or exceeds most users' expectations across various use cases. Additionally, Salesforce has received 234 upvotes from the community, indicating strong interest and recommendation. Reading detailed reviews helps you understand real-world performance, common use cases, and potential limitations before committing to the platform.
Is the information about Salesforce up-to-date and verified?
Yes, Salesforce's listing was last verified recently by our editorial team. This recent verification ensures all information reflects the current state of the platform. Our verification process checks pricing accuracy, feature availability, platform support, and official links. If you notice outdated information, you can submit corrections through our community contribution system to help keep the directory current and reliable for all users.
How does Salesforce compare to other Conversational AI tools?
Salesforce distinguishes itself in the Conversational AI category through its comprehensive feature set and professional-grade capabilities. When evaluating options, consider your specific requirements around pricing, features, integrations, and compliance to determine the best fit for your use case.
How difficult is it to learn Salesforce?
The learning curve for Salesforce varies depending on your experience level and use case complexity. Video tutorials offer visual guidance that accelerates the onboarding process. Comprehensive API documentation supports developers who need to integrate the tool programmatically. Most users report becoming productive within a few days depending on their background. Salesforce balances powerful capabilities with intuitive interfaces to minimize the time from signup to value delivery.
How often is Salesforce updated with new features?
Salesforce was most recently updated in November 2025, demonstrating active ongoing development. Salesforce CN maintains a development roadmap informed by user feedback and market trends. Regular updates typically include performance optimizations, bug fixes, security patches, and new capabilities that expand the tool's functionality. This frequent update cadence ensures the platform stays current with rapidly evolving AI technologies.
What support resources are available for Salesforce?
Salesforce provides multiple support channels to help users succeed. Comprehensive API documentation covers technical integration details, code examples, and troubleshooting guides. Privacy policy documentation explains data handling practices and compliance measures. Video tutorials demonstrate features visually for different learning preferences. Salesforce CN typically offers additional support through email, chat, or ticketing systems depending on your plan. The combination of self-service resources and direct support channels ensures you can resolve issues quickly and maximize your investment in the platform.
Is Salesforce a reliable long-term choice?
When evaluating Salesforce for long-term use, consider several indicators: Development by Salesforce CN provides organizational backing and accountability. Strong community support (234+ upvotes) signals healthy user adoption. High user satisfaction ratings suggest the platform delivers on its promises. Recent updates demonstrate active maintenance and feature development. Consider your specific requirements, budget constraints, and risk tolerance when making long-term platform commitments.
