What is Gong and what does it do?
Gong is Unlock reality from conversations. Gong is a leading Revenue AI platform offering a unified operating system that leverages AI agents and a comprehensive data engine to capture, analyze, and orchestrate all customer and sales interactions across channels. It delivers actionable insights, predictive analytics, workflow automation, and advanced coaching tools, empowering revenue teams to improve productivity, forecast accuracy, decision-making, and growth at scale. Available on Web App, Mobile App, API, Gong is designed to enhance productivity and deliver professional-grade conversational ai capabilities.
How much does Gong cost?
Gong offers Subscription, Enterprise, Contact for Pricing pricing options. Mandatory annual platform fee from $5,000 to $50,000 (tiered by team size) plus annual per-user license fee $1,360–$1,600/user; minimum $1,000 to $3,000/user annually for advanced seat types; onboardi... Current estimates suggest pricing from $113.33 – $250 / month. Pricing is designed to scale with your needs, from individual users to enterprise teams. For the most current pricing details and plan comparisons, visit the official Gong pricing page or contact their sales team for custom enterprise quotes.
Is Gong secure and compliant with data privacy regulations?
Gong takes data privacy seriously and implements industry-standard security measures. Data is hosted in Global, providing transparency about where your information resides. For comprehensive details about data handling, encryption, and privacy practices, review their official privacy policy. Security and compliance are continuously updated to meet evolving industry standards.
What platforms does Gong support?
Gong is available on Web App, Mobile App, API. The web application provides full functionality directly in your browser without requiring downloads. Mobile apps enable you to work on-the-go with synchronized data across devices. API access allows developers to integrate Gong capabilities directly into their own applications and workflows. This multi-platform approach ensures you can use Gong wherever and however you work best.
What file formats does Gong support?
Gong accepts Gong accepts audio recordings, video recordings, and transcribed text as input for analysis. as input formats, making it compatible with your existing files and workflows. Output is delivered in Gong provides visual analytics, reports, and actionable insights based on the analyzed conversations., ensuring compatibility with downstream tools and platforms. This format flexibility allows seamless integration into diverse tech stacks and creative pipelines. Whether you're importing data, exporting results, or chaining multiple tools together, Gong handles format conversions efficiently without manual intervention.
Who develops and maintains Gong?
Gong is developed and maintained by Gong, based in United States. Most recently updated in November 2025, the platform remains actively maintained with regular feature releases and bug fixes. This ongoing commitment ensures Gong stays competitive and aligned with industry best practices.
How do I get access to Gong?
Gong is requires user registration and authentication for access. Create an account through the official website to begin your onboarding process.
How is usage measured and billed in Gong?
Gong uses Pay-as-You-Go as billing metrics. This usage model ensures you only pay for what you actually use, avoiding unnecessary overhead costs for features you don't need.
What deployment options does Gong offer?
Gong supports Cloud deployment configurations. Cloud-hosted options provide instant scalability without infrastructure management overhead. Choose the deployment model that best aligns with your technical requirements, security constraints, and operational preferences.
Who is Gong best suited for?
Gong is primarily designed for Business Executives, Customer Service, Marketing Professionals and Product Managers. Professionals in conversational ai find it invaluable for streamlining their daily tasks. Whether you need automation, creative assistance, data analysis, or communication support, Gong provides valuable capabilities for multiple use cases and skill levels.
Does Gong offer APIs or SDKs?
Yes, Gong provides SDK support for Python, JavaScript/TypeScript, JVM (Java/Kotlin/Scala), .NET (C#). This enables developers to integrate the tool's capabilities into custom applications.
Does Gong receive regular updates?
Gong is actively maintained with regular updates to improve features, security, and performance. Gong continuously develops the platform based on user feedback and industry advancements. Updates typically include new AI capabilities, interface improvements, bug fixes, and security patches. Staying up-to-date ensures you benefit from the latest AI advancements and best practices in conversational ai.
What do users say about Gong?
Gong has received 3 user reviews with an average rating of 4.0 out of 5 stars. This solid rating indicates the tool meets or exceeds most users' expectations across various use cases. Additionally, Gong has received 25 upvotes from the community, indicating strong interest and recommendation. Reading detailed reviews helps you understand real-world performance, common use cases, and potential limitations before committing to the platform.
Is the information about Gong up-to-date and verified?
Yes, Gong's listing was last verified within the past quarter by our editorial team. We regularly review and update tool information to maintain accuracy. Our verification process checks pricing accuracy, feature availability, platform support, and official links. If you notice outdated information, you can submit corrections through our community contribution system to help keep the directory current and reliable for all users.
How does Gong compare to other Conversational AI tools?
Gong distinguishes itself in the Conversational AI category through its comprehensive feature set and professional-grade capabilities. When evaluating options, consider your specific requirements around pricing, features, integrations, and compliance to determine the best fit for your use case.
How difficult is it to learn Gong?
The learning curve for Gong varies depending on your experience level and use case complexity. Most users report becoming productive within a few days depending on their background. Gong balances powerful capabilities with intuitive interfaces to minimize the time from signup to value delivery.
How often is Gong updated with new features?
Gong was most recently updated in November 2025, demonstrating active ongoing development. Gong maintains a development roadmap informed by user feedback and market trends. Regular updates typically include performance optimizations, bug fixes, security patches, and new capabilities that expand the tool's functionality. This frequent update cadence ensures the platform stays current with rapidly evolving AI technologies.
What support resources are available for Gong?
Gong provides multiple support channels to help users succeed. Privacy policy documentation explains data handling practices and compliance measures. Gong typically offers additional support through email, chat, or ticketing systems depending on your plan. The combination of self-service resources and direct support channels ensures you can resolve issues quickly and maximize your investment in the platform.
Is Gong a reliable long-term choice?
When evaluating Gong for long-term use, consider several indicators: Development by Gong provides organizational backing and accountability. Growing community interest indicates positive momentum. High user satisfaction ratings suggest the platform delivers on its promises. Recent updates demonstrate active maintenance and feature development. Consider your specific requirements, budget constraints, and risk tolerance when making long-term platform commitments.
