"Solve customer requests 10X faster with AI-powered support, live chat, and automation."
Typical plan: $69 / month
Solve customer requests 10X faster with AI-powered support, live chat, and automation.
Based on user reviews
Rating Distribution
Anonymous
3 months ago
Tried Customerly for about 6 weeks to replace Intercom in our SaaS team workflow. The AI chat and ticketing really do save my agents a ton of time, especially with smart replies and those real-time customer insights. Integration was easy, no headaches there. Still, I wish the help center allowed more CSS styling - it's a bit limiting for branding. Is it a good value? Honestly, yes, but not perfect.
Albert Schaper(Artificial Intelligence, AI Tools)
With a 4.0/5 rating from 1 user review, Customerly receives positive evaluation from Albert Schaper for Conversational AI use cases. Albert Schaper's background in artificial intelligence highlights the tool's value for customer service needing artificial intelligence solutions.
Pricing: $19 – $99 / month(Updated November 2025)
Core from $19/month per seat, Growth from $69/month per seat, Ultimate from $99/month per seat; pay-per-use for AI conversations and interactions; Enterprise available via contact
Usage Model: API Calls, Pay-as-You-Go — ensuring you only pay for what you actually use.
Usage-based pricing at $19 – $99 / month means Customerly bills customer service based on their actual conversational ai consumption. This pay-per-use model is ideal for projects with varying intensity, as costs automatically adjust to your usage. For customer service who need conversational ai tools occasionally, usage-based pricing prevents paying for unused capacity.
Customerly is an AI-powered customer service platform offering conversational AI chatbots, automated ticketing, agent assistance, and AI-driven knowledge base and analytics to streamline support, enhance customer interactions, and increase agent productivity.
Understanding the core functionality and approach of Customerly.
Customerly meters activity so invoices mirror real adoption instead of seat assumptions. Experiments can scale without renegotiating budgets every quarter. Usage-based billing keeps costs aligned with real adoption.
Explore the powerful features that make Customerly stand out.
The AI adapts to your communication style and preferences over time. Currently optimized for Web App.
RESTful API design follows industry standards for easy integration. Automation handles the repetitive work so teams can focus on strategy.
Type-safe SDKs provide autocomplete and compile-time checks for faster development.
Customerly coordinates processes across teams so automation handles repetitive tasks. Automation handles the repetitive work so teams can focus on strategy.
Customerly consolidates data to expose actionable insights quickly. Analytics and reporting surface the metrics needed to act quickly.
Discover how different audiences leverage Customerly for their specific needs.
Reduce support ticket volume by answering FAQs automatically around the clock. Support leaders get knowledge, automation, and collaboration in one place.
Data-driven product decisions reduce guesswork and improve success rates. Analytics and reporting surface the metrics needed to act quickly.
Automated ticket routing ensures issues reach the right team member quickly. Support leaders get knowledge, automation, and collaboration in one place.
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Master search, filtering, and comparison to find the perfect tool.
Learn to craft effective prompts to command AI models.
Integrate AI into your daily workflows ethically and effectively.
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Use this page as a starting point to evaluate Customerly alongside similar options. Our directory focuses on practical details that matter for adoption—capabilities, pricing signals, integrations, and real audiences—so you can shortlist with confidence and move from exploration to evaluation faster.
For a structured head‑to‑head, try the comparison view: Compare AI tools. To stay current with launches, model updates, and research breakthroughs, visit AI News. New to the space? Sharpen your understanding with AI Fundamentals.
Before adopting any tool, model your total cost at expected usage, verify integration coverage and API quality, and review privacy, security, and compliance. A short pilot on a real workflow will reveal reliability and fit quickly. Bookmark this site to track updates to Customerly and the broader ecosystem over time.
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