What is Gleap and what does it do?
Gleap is AI-native customer support, activation, and roadmapping—unified.. Gleap is an AI-powered customer support platform that unifies bug reporting, live chat, public roadmaps, surveys, knowledge bases, onboarding tours, and AI agents. The platform automates customer support with 24/7 AI assistants, copilots for human agents, and proactive engagement tools—streamlining workflows, accelerating bug resolution, and enhancing customer engagement for teams and end users. Available on Web App, API, Plugin/Integration, Gleap is designed to enhance productivity and deliver professional-grade conversational ai capabilities.
How much does Gleap cost?
Gleap offers Freemium, Pay-per-Use, Enterprise, Contact for Pricing pricing options. Free tier and 14-day free trial available; paid plans from $19/month/seat to $119/month/seat; AI costs extra ($0.04/answer, $1/resolution); Pro integrations and Copilot add-ons from $100 to $290/month... Current estimates suggest pricing from $0 – $119 / month. You can start with a free tier to test the platform before committing to a paid plan. For the most current pricing details and plan comparisons, visit the official Gleap pricing page or contact their sales team for custom enterprise quotes.
Is Gleap secure and compliant with data privacy regulations?
Gleap takes data privacy seriously and implements industry-standard security measures. Data is hosted in Global, providing transparency about where your information resides. For comprehensive details about data handling, encryption, and privacy practices, review their official privacy policy. Security and compliance are continuously updated to meet evolving industry standards.
What platforms does Gleap support?
Gleap is available on Web App, API, Plugin/Integration. The web application provides full functionality directly in your browser without requiring downloads. API access allows developers to integrate Gleap capabilities directly into their own applications and workflows. This multi-platform approach ensures you can use Gleap wherever and however you work best.
How can I try Gleap before purchasing?
The freemium model gives you access to essential features at no cost, with premium capabilities available through paid upgrades. Testing the platform before committing ensures it meets your specific requirements and integrates smoothly with your existing workflows. Support for English makes it accessible to global users.
What file formats does Gleap support?
Gleap accepts Supports various input formats including plain text, PDF, images, and scanned documents. as input formats, making it compatible with your existing files and workflows. Output is delivered in Delivers structured data outputs in formats such as JSON, CSV, and Excel for easy integration with existing systems., ensuring compatibility with downstream tools and platforms. This format flexibility allows seamless integration into diverse tech stacks and creative pipelines. Whether you're importing data, exporting results, or chaining multiple tools together, Gleap handles format conversions efficiently without manual intervention.
Who develops and maintains Gleap?
Gleap is developed and maintained by Gleap, based in Austria. Most recently updated in November 2025, the platform remains actively maintained with regular feature releases and bug fixes. This ongoing commitment ensures Gleap stays competitive and aligned with industry best practices.
How do I get access to Gleap?
Gleap is freely available to everyone without registration requirements. You can start using the platform immediately without going through lengthy approval processes.
How is usage measured and billed in Gleap?
Gleap uses API Calls, Pay-as-You-Go as billing metrics. API-based billing tracks the number of requests made to the service, providing predictable costs for developers. This usage model ensures you only pay for what you actually use, avoiding unnecessary overhead costs for features you don't need.
What deployment options does Gleap offer?
Gleap supports Cloud deployment configurations. Cloud-hosted options provide instant scalability without infrastructure management overhead. Choose the deployment model that best aligns with your technical requirements, security constraints, and operational preferences.
Who is Gleap best suited for?
Gleap is primarily designed for Software Developers, Product Managers, Customer Service and Marketing Professionals. Professionals in conversational ai find it invaluable for streamlining their daily tasks. Whether you need automation, creative assistance, data analysis, or communication support, Gleap provides valuable capabilities for multiple use cases and skill levels.
Does Gleap offer APIs or SDKs?
Yes, Gleap provides SDK support for Python, JavaScript/TypeScript. This enables developers to integrate the tool's capabilities into custom applications.
Does Gleap receive regular updates?
Gleap is actively maintained with regular updates to improve features, security, and performance. Gleap continuously develops the platform based on user feedback and industry advancements. Updates typically include new AI capabilities, interface improvements, bug fixes, and security patches. Comprehensive API documentation is kept current with each release, making it easy for developers to leverage new features. Staying up-to-date ensures you benefit from the latest AI advancements and best practices in conversational ai.
Is the information about Gleap up-to-date and verified?
Yes, Gleap's listing was last verified recently by our editorial team. This recent verification ensures all information reflects the current state of the platform. Our verification process checks pricing accuracy, feature availability, platform support, and official links. If you notice outdated information, you can submit corrections through our community contribution system to help keep the directory current and reliable for all users.
How does Gleap compare to other Conversational AI tools?
Gleap distinguishes itself in the Conversational AI category through accessible pricing options that lower the barrier to entry. When evaluating options, consider your specific requirements around pricing, features, integrations, and compliance to determine the best fit for your use case.
How difficult is it to learn Gleap?
The learning curve for Gleap varies depending on your experience level and use case complexity. Comprehensive API documentation supports developers who need to integrate the tool programmatically. Most users report becoming productive within a few days depending on their background. Gleap balances powerful capabilities with intuitive interfaces to minimize the time from signup to value delivery.
How often is Gleap updated with new features?
Gleap was most recently updated in November 2025, demonstrating active ongoing development. Gleap maintains a development roadmap informed by user feedback and market trends. Regular updates typically include performance optimizations, bug fixes, security patches, and new capabilities that expand the tool's functionality. This frequent update cadence ensures the platform stays current with rapidly evolving AI technologies.
What support resources are available for Gleap?
Gleap provides multiple support channels to help users succeed. Comprehensive API documentation covers technical integration details, code examples, and troubleshooting guides. Privacy policy documentation explains data handling practices and compliance measures. Gleap typically offers additional support through email, chat, or ticketing systems depending on your plan. The combination of self-service resources and direct support channels ensures you can resolve issues quickly and maximize your investment in the platform.
Is Gleap a reliable long-term choice?
When evaluating Gleap for long-term use, consider several indicators: Development by Gleap provides organizational backing and accountability. Growing community interest indicates positive momentum. Recent updates demonstrate active maintenance and feature development. Consider your specific requirements, budget constraints, and risk tolerance when making long-term platform commitments.
