"Deploy secure, multilingual AI customer experience for everyone"
Typical plan: $800 / month
Deploy secure, multilingual AI customer experience for everyone
Based on user reviews
Rating Distribution
Caroline Havers
about 1 month ago
Proto AICX became our main CX automation layer about 5 months ago for a regional finance contact center. The big win is how well it handles mixed local languages across WhatsApp and web chat without needing my team to code flows from scratch. The no-code workflow builder is solid, but not exactly lightweight, so training new supervisors takes a bit longer than I expected. Pricing jumps quite a bit once you outgrow the free tier, yet the reduction in repetitive tickets has justified the Lite plan for us.
Dr. William Bobos
Dr. William Bobos has reviewed Proto AICX for Conversational AI, rating it 4.0/5 based on 1 user review. This tool is particularly well-suited for AI tools use cases, making it a strong choice for customer service in this field.
Pricing: $0 – $5,000 / month(Updated January 2026)
Starter free forever tier with up to 1,000 interactions/month, Lite plan about $225/month, Pro plan about $800/month, Total plan about $1,465/month, Enterprise from $5,000/month with 100,000 interactions and unlimited features
Usage Model: API Calls, Pay-as-You-Go — ensuring you only pay for what you actually use.
Proto AICX offers a free tier, making it accessible for customer service who want to test conversational ai capabilities without upfront costs. The free tier is sufficient for basic use cases and personal projects, while paid plans unlock advanced features for customer service requiring more robust conversational ai solutions. This freemium model allows you to evaluate the tool's core functionality before committing to a paid subscription.
Proto AICX is a generative AI customer experience platform that automates multilingual contact center support and voice AI in underserved and local languages, enabling organizations to build no-code AI workflows and chatbots for customer experience, consumer protection, employee experience, and indoor navigation across omnichannel communication.
Understanding the core functionality and approach of Proto AICX.
Pay-as-you-go pricing means Proto AICX costs scale with your actual usage. No wasted spend on unused seats or features you don't need yet. Usage-based billing keeps costs aligned with real adoption.
Explore the powerful features that make Proto AICX stand out.
Long-form discussions stay coherent even across multiple sessions. Currently optimized for Web App.
SDKs (e.g., Python and JavaScript/TypeScript) help dev teams launch prototypes quickly.
Automation frees time for strategic initiatives while maintaining consistency. Automation handles the repetitive work so teams can focus on strategy.
Decision-makers get real-time context without waiting on manual reporting. Analytics and reporting surface the metrics needed to act quickly.
Self-service resources plus agent assist features shorten resolution times. Support leaders get knowledge, automation, and collaboration in one place.
Discover how different audiences leverage Proto AICX for their specific needs.
Escalate complex queries to human agents seamlessly when needed. Support leaders get knowledge, automation, and collaboration in one place.
Automated ticket routing ensures issues reach the right team member quickly. Support leaders get knowledge, automation, and collaboration in one place.
Workflows trigger automatically so stakeholders focus on higher-value work. Automation handles the repetitive work so teams can focus on strategy.
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Use this page as a starting point to evaluate Proto AICX alongside similar options. Our directory focuses on practical details that matter for adoption—capabilities, pricing signals, integrations, and real audiences—so you can shortlist with confidence and move from exploration to evaluation faster.
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Before adopting any tool, model your total cost at expected usage, verify integration coverage and API quality, and review privacy, security, and compliance. A short pilot on a real workflow will reveal reliability and fit quickly. Bookmark this site to track updates to Proto AICX and the broader ecosystem over time.
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